Thylacine Club

The Cricket Hub Tasmania (THCT) Customer Loyalty Program

The Thylacine Club is our way of rewarding our customers for their valued support and loyalty to our business. Thylacine Club members receive bonus points for dollars spent at TCHT on cricket equipment, coaching, parties, and indoor cricket. Other benefits to members include being kept informed of TCHT news, special offers, events such as guest appearances, as well as other relevant business activities including clinics, coaching programs, and indoor cricket rosters. 

BENEFITS TO THYLACINE CLUB MEMBERS:

• Receives a $25 BONUS VOUCHER once the customer has accrued 500 points. Should the member accrue multiples of 500 points, they will receive a $25 BONUS VOUCHER for each 500 points accrued.
• The THYLACINE CLUB allows members to have a detailed history of all purchases made via The Cricket Hub. This is particularly helpful with any warranty claims.
• Customers will be first to receive information regarding promotional events, sales, special guest visits and other useful information.

HOW DOES IT WORK?

• Customers can sign up to the Thylacine Club in-store and online.
• Each customer receives a Thylacine Club card upon joining, noting their unique customer number.
• Once a customer is signed up, they can start accruing bonus points. Customers earn one bonus point for every one dollar spent on cricket equipment and cricket programs.
• When a customer accrues 500 bonus points, they are rewarded with a $25 Discount Voucher which can be used on cricket equipment (in-store or online) or cricket programs. The customer’s points tally is shown on every receipt.

MEMBERSHIP CONDITIONS:

• Members agree to be included on our mailing list so that we are able to keep them informed of relevant TCHT news, special offers and events;
• Memberships will expire without notice if purchases in any calendar year are less than $50. Any accrued bonus points are then forfeited;
• Under no circumstances can points be allocated to other members. The only exception to this is if they are family members (e.g., a parent buys a gift for their child who is a member – points from that purchase can then be allocated to the child); and
• Discount vouchers are valid for six months from the date of issue and entitle the customer to a $25 discount off their next purchase. Discount Vouchers are not transferable, cannot be used for lay-by payments or redeemed for cash, and cannot be replaced if lost.

CLUB ACCOUNT HOLDERS:

Club account holders are NOT eligible for this program; clubs receive separate benefits through shopping with TCHT.